Insightful, Collaborative Customer Experience – Anytime, Anywhere
Mobile is inherent in Agenta Snap, with support across mobile smartphones and tablets running Apple iOS and Android operating systems.
Contact Center staff are free to move from their desktops around the contact center floor, or across to different corporate locations, or into the field. Customers can take advantage of mobile capabilities by collaborating with Contact Center staff from any device, anywhere.
- Seamless device experience
- Real-time staff and customer collaboration
- Intelligent routing and screen pops