Agenta Snap for Healthcare is an enterprise extension to the Cisco Contact Center and Cisco Unified Communications offerings, providing users with powerful and seamless integration into a healthcare organization’s EHR system. The patient experience is dramatically improved by placing valuable patient data at the fingertips of healthcare staff, both within the Agenta Snap customizable interface and via Agenta Snap’s intelligent screen pop of an organization’s EHR system.
Agenta Snap assists users in identifying key patient information without extra work or interruption to their existing workflow. This enables healthcare staff to quickly solve patient issues, rather than spending valuable call time searching for the patient’s data.
- Enable an enhanced and integrated patient experience
- Increase productivity and customer satisfaction through patient identification and intent
- Provide rich, personalized patient information
- Zero desktop footprint within existing business workflow
- Seamless device experience with mobile capabilities
Agenta Snap for Healthcare is available for purchase throughCisco SolutionsPlus
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