First off, I want to thank all my family, friends, employees, customers and partners for their support in 2020, and I truly feel for those who experienced hardships during the pandemic. We are emerging through a trying period in our lives, but as a society we are stronger as we’ve demonstrated the sheer will to persevere and actually grow through difficult times. I am looking forward to a stronger 2021 filled with prosperity across the globe.
SpinSci faced its own challenges over the past nine months. Much like any business, we knew we had to adapt to changes caused by the pandemic for the sake of our employees, partners and customers. Business processes and company operations have been reinvented and adapted to support a virtual workforce. A similar transformation has taken place in the healthcare arena where an industry traditionally built on in-person human interaction and physical touch has had to pivot to remote and contactless experiences. What Benjamin Franklin said over 200 years ago rings true today, out of adversity comes opportunity. So here at SpinSci we took the opportunity to reinvest and rebrand our portfolio and to create innovative solutions for Health Systems that align with the new paradigm of virtual care delivery.
We as a company are passionate about enabling the digital front door by digitizing every touch point between the provider and the patient. Empathy is even more paramount now as the line between work and home blurs. We are laser focused on improving the work life balance of our own employees with proper digital tools, structured business processes and continuous talent grooming and empowerment. This empathy extends beyond our employees to our entire ecosystem of channel partners, customers and suppliers.With that in mind, drum roll please…. allow me to take a crack at this and present my predictions for 2021….what we’re calling “the year of the BlackJack” 🙂
by Rajit Kumar, CEO of SpinSci