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Elevate Patient Engagement with AI-Enhanced Notifications

By September 5, 2023May 28th, 2024No Comments

2 min read

SpinSci Technologies SpinSci Technologies

Effective patient communication has become a critical component of providing quality care and maintaining patient satisfaction. With patient preferences evolving and technology advancing, healthcare providers are seeking innovative solutions to streamline communication processes and engage patients in a meaningful way. SpinSci’s Patient Notify emerges as a game-changing solution, revolutionizing patient-provider interactions and optimizing healthcare operations through outbound notifications.

Meeting Patient Communication Preferences

Around 55% of patients said they’d consider changing healthcare providers if their provider didn’t meet their communication channel preferences, a critical component in the patient access process. This statistic underscores the significance of tailoring patient engagement to individual preferences. Patient Notify recognizes this need and bridges the communication gap by delivering real-time clinical notifications triggered by events within the Electronic Health Record (EHR). This pre-configured solution ensures that patients receive timely and relevant notifications through their preferred channels, enhancing engagement and overall patient satisfaction.

A Comprehensive Suite of Features

Patient Notify offers a diverse range of features designed to enhance patient-provider communication and streamline healthcare processes:

  • Appointment Reminders: By sending automated appointment reminders, Patient Notify significantly reduces patient no-shows and cancellations. Patients receive alerts via their chosen communication channel, leading to improved attendance rates and optimized scheduling.
  • Prescription and Order Notifications: Patient Notify keeps patients informed about important prescription pickup dates and order/referral details. This proactive approach ensures patients adhere to treatment plans and follow through on necessary medical procedures, thus enhancing patient care and reducing administrative burdens.
  • Bill Payment Reminders: Patient Notify contributes to increased revenue collection by sending bill payment reminders to patients. This feature aids in improving the financial health of healthcare institutions while providing patients with convenient payment options.
  • Automation and Time Savings: By automating notification processes, Patient Notify reduces the need for manual outreach efforts, freeing up valuable staff time. This allows healthcare providers to focus more on patient care and strategic initiatives.
  • Customizable Communication: Patient Notify empowers patients to customize their communication preferences, ensuring that they receive notifications in a manner that suits their preferences. This customization enhances the patient experience and strengthens patient-provider relationships.
  • Reporting and Analytics: Detailed reporting and analytics provided by Patient Notify offer insights into patient communication and engagement patterns. This data-driven approach enables healthcare organizations to make informed decisions and refine their communication strategies.

Case Study: Driving Positive Outcomes 

SpinSci’s proven track record of success is exemplified in a case study where their intelligent workflow solutions were implemented in enterprise health systems. By utilizing Patient Notify, these systems experienced a remarkable 23% increase in response rates. Furthermore, patient no-shows decreased by an impressive 51%, highlighting the profound impact of effective patient engagement and communication.

Redefining Patient-Provider Communication 

SpinSci’s Patient Notify emerges as a beacon of innovation in healthcare communication. Patient Notify is an intuitive pre-configured solution that sends clinical notifications to patients triggered by real-time events in the EHR for appointment reminders, prescription reminders, bill reminders, and orders/referrals notification. By seamlessly integrating with EHR systems, this solution facilitates real-time notifications, empowers patients to get engaged, and ensures a streamlined, efficient patient care journey.

Experience the future of healthcare firsthand – Request a Demo today and witness Patient Notify’s seamless integration with SpinSci’s Patient Access Care Solutions. Elevate patient and care team experiences, boost financial outcomes for providers. You can dive into the complete SpinSci Patient Access Care Solution Portfolio at www.spinsci.com.

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