Vaccine Distribution Response
The COVID-19 Pandemic continues to challenge health systems, providers, counties, and state and local governments. Vaccinations have provided that glimmer of hope, yet distribution and logistics have so far proven challenging along with guidelines established by the CDC, HHS, states, and localities. Vaccine Distribution Response is a solution designed to manage the Covid-19 vaccine administration engagement process.- all with real-time integration with the electronic health record, and all with a simple series of actions on their own mobile devices.
- An FAQ via cloud hosted Integrated Voice Response (IVR) for COVID-19 related questions with the ability to triage calls to a call center agent.
- A self-service IVR solution for Covid-19 vaccination qualification and scheduling with the ability to triage calls to a call center agent.
- A proactive engagement solution for vaccination reminders along with scheduling integration.
of incoming calls
No wait time