Extending Customer Self Service through IVR & Chat
SpinSci offers self-service IVR solutions designed for customers and business users through an adaptable framework, supported with a configurable web portal for management.
Tying your customer data directly from your EHR & CRM of choice, we improve workflow communication through Self Service IVR & Chat.
Available as DTMF touch tone, NLU & NLP voice interactions.
Compatible for both Cisco CVP On Prem & Broadsoft Cloud IVR.
- Improve customer interaction with NLU & NLP
- Easy configuration and management for business users
- Analytics & Real Time Reporting for business decisions
- Dramatically reduce deployment time