Who We Serve

Patients

Patient engagement is critical to a healthcare system’s success in today’s value-based care environment. Now, more than ever, it is vital that providers encourage their patients to use their own knowledge and skills to play a role in proactively managing their own healthcare journey. SpinSci’s provider’s patients with real-time self-service capabilities designed to enhance their experience and improve their speed to care.

Who We Serve

Contact Centers

Contact Center Agents are often the front door to your healthcare system. It is more important than ever for them to be able to deliver a high touch experience to their customers. SpinSci delivers an innovative solution with real-time integration into their Electronic Health Record (EHR) and to Customer Relationship Management System (CRM) allowing agents to have a full dashboard picture of their customer prior to their first conversation.

Who We Serve

Clinicians

Nurses and other clinicians were stretched thin prior to the COVID-19 Pandemic, but now their time is more valuable than ever. SpinSci provides clinicians a complete 360° view of their patient through real-time integration with their Electronic Health Record (EHR). No longer do they have to spend valuable time looking for a patient’s history, medications or schedule- it’s all at their fingertips without the need for any further keystrokes.

Who We Serve

Leaders

Managing Patient Access processes in today’s world is an increasingly challenging task. The Pandemic has introduced the need for virtual waiting rooms and mobile self-check-in capabilities. The transformation has leveraged the need for taking intricate workflows and consolidating and simplifying. SpinSci provides a one-stop solution for real-time digital engagement with patients. The ability to go beyond traditional patient notifications and to incorporate real-time self-service management and a 360° view of the patient saves time, resources and money.