A complete digital front door for your healthcare system
A one stop solution to improving patient digital
engagement and provider workflow efficiencies
Transform patient care with our cutting-edge patient engagement software as a service (SaaS) platform, delivering holistic solutions across the entire care continuum. From pre-visit preparation to post-visit follow-up seamlessly integrated into patient access and clinical workflows, our patient engagement software is the key to unlocking improved patient and care team experiences.
How We Do It
- Automate patient facing workflow with streamlined, AI-enhanced communication platforms and EHR systems.
- Automate provider facing workflows with efficient, AI-powered communication platforms and EHR systems tailored for seamless integration.
Orchestrate intelligent workflows at every touchpoint
Reduce friction across the full care continuum
Improve care team experiences and efficiency
Fuel collaborative, compassionate care experiences
Improve health outcomes for patients and financial outcomes for providers
Patient Access Workflows
Scheduling
Enable patients to easily schedule appointments through voice, text, or chat with Direct or Open schedules.
Inter-Op Messages
Experience a consolidated platform for all MyChart text messages and enjoy high-touch, full-service interactions with our CCaaS integration.
Billing
Empower patients to conveniently make payments via voice or chat, while we automatically reconcile payments in your EHR.
Registration
Simplify patient registration with voice, text, or chat, whether they’re new or existing patients.
RTLS
Enhance patient and provider tracking with real-time location monitoring within EHR, powered by our partnership with Cisco DNA Spaces.
Referrals/Orders
Automate and accelerate the conversion of referrals to registrations, safeguarding against referral leakage.
Symptom Analyser
Seamlessly route patient calls to the right department based on symptoms, thanks to our intuitive GenAI IVA experience.
Nurse Triage
Automate Nurse Triage requests from CCaaS to specialists, streamlining communication with SpinSci.
Prescriptions
Simply prescription refills with our fully automated solution that integrates seamlessly with most pharmacy management systems.
Contact Center Workflows
Operator Console
With SpinSci’s Operator Console, your staff can effortlessly search for patients, dispatch secure messages, and send alerts for urgent situations based on real-time ADT feeds and scheduling information.
Transfer Center
SpinSci streamlines the admissions process for CCaaS and UCaaS uses by authoring workflows for admitting nurses, hospital staff, providers, and specialists directly from the EHR.
PCI Compliance
Say goodbye to manual PCI data scrubbing! SpinSci automates the entire process, ensuring seamless compliance and security for credit card transactions within your health system.
Member Workflows
From member eligibility checks to claims processing, SpinSci automates member-facing workflows and provides pre-authorization for providers based on CPT codes, simplifying operations for both sides of healthcare transactions.
How to enable Total Care Experience
Most comprehensive network of Eco-system partner integrations
Packed into simple one-stop solution stack SaaS offerings
Contact center and Unified communication platform integrated solution that automating workflows embedded in EHR, CRM and other enterprise solutions.
Proactively engagement solution to interact with patients based on real-time clinical events in EHR to allow patients to take actions and have cognitive conversations.
Front facing patient solution allowing patients to perform their own self-service transaction via voice, text and Chat.
Contact center and Unified communication platform integrated solution that auto-redacts or eliminate any PCI sensitive information from health system network.
Our Success
Patient Engagement Software Trusted by Healthcare's Most Recognized Health Systems
Mercy delivers a personalized touch with Patient Assist
We understand the critical role of care teams in healthcare delivery. By harnessing the power of patient engagement software, these teams can seamlessly coordinate and collaborate, ensuring streamlined communication and holistic patient management. That’s why our innovative patient engagement software is designed to seamlessly integrate with existing healthcare technologies with patient and care teams in mind. Automate administrative processes, improve cost savings and resource allocation, and enable data driven decisions. Experience the future of healthcare with our advanced patient engagement software designed to elevate care team performance.
Deliver Connected Care Experiences
What Our Clients Are Saying
What’s Happening in SpinSci
Contact Us
Ready to explore how SpinSci solutions can help your care teams deliver better access for better outcomes?
14850 Quorum Dr.
Suite 150
Dallas, TX 75254
972-891-8656
sales@spinsci.com
