A complete digital front door for your healthcare system

PATIENT ACCESS CARE

A one stop solution to improving patient digital
engagement and provider workflow efficiencies

How It Works

Driving Patient Engagement by improving the way patients and providers interact with each other.

Patient Notify

Patient clinical notifications are proactively sent based on real time EHR events.

Patient Engage

Patients have options to perform self-service via digital channels.

Patient Assist

High touch customer service for contact centers with 360° patient visibility.

Who We Serve

SpinSci offers best in class patient access care solutions.

Patients

Contact Centers

Leaders

Clinicians

Why SpinSci

  • Drive Patient Engagement and speed to care by eliminating communication delays with real-time EHR integration
  • Enhance agent and clinician workflow with an instant 360° view of a patient’s record
  • One-stop solution that goes beyond patient notifications and promotes real-time self-service routines across all digital channels
  • Trusted and validated by prestigious health systems across the country
  • Vetted by trusted partners including Cisco, Salesforce.com, Amazon, Calabrio & Five9
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Centuries of Experience

We offer the patient access care solutions from SpinSci.

25

2019/2020
New Clients

53

2019/2020
Deployments

19

2020 Epic
Transactions

50

Cost Reduction from Epic & Cisco Automation

2.5

Reduction in Contact Center handle times

What Our Clients Are Saying

Sometimes we’re not very adaptive to new technologies, but our Nursing staff loved SpinSci and saw the value the minute we went live with it.

Patients, customers were unhappy. We were able to take technology, integrate it, and now we’re able to provide a completely different experience. Now when a patient calls in we know who’s calling and why they’re calling.

We’re able to decrease patient look-up time- it’s provided real results to our hospital, it’s provided real results to our customers, SpinSci is now a trusted advisor.

When a patient calls the technology recognizes the phone number of the patient which then automatically opens the correct EHR, after the implementation we saved about 43 seconds per call.

This technology has allowed us 6 more hours in our day to really get the (patient) experience right. Losing that call could really be their life.

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