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A complete digital front door for your healthcare system

A one stop solution to improving patient digital
engagement and provider workflow efficiencies
Patient Engagement Software
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Patient Engagement Software
SpinSci enables a Total Care Experience for connected and compassionate care across the full patient journey
Better Access. Better Healthcare.
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Transform patient care with our cutting-edge patient engagement software as a service (SaaS) platform, delivering holistic solutions across the entire care continuum. From pre-visit preparation to post-visit follow-up seamlessly integrated into patient access and clinical workflows, our patient engagement software is the key to unlocking improved patient and care team experiences.

How We Do It

  • Automate patient facing workflow with streamlined, AI-enhanced communication platforms and EHR systems.
  • Automate provider facing workflows with efficient, AI-powered communication platforms and EHR systems tailored for seamless integration.
SpinSci AI Integration

Orchestrate intelligent workflows at every touchpoint

Reduce friction across the full care continuum

Improve care team experiences and efficiency

Fuel collaborative, compassionate care experiences

Improve health outcomes for patients and financial outcomes for providers

Patient Access Workflows

Pre Visit SpinSci Technologies
During Visit SpinSci Technologies
Post Visit SpinSci Technologies
Scheduling
Enable patients to easily schedule appointments through voice, text, or chat with Direct or Open schedules.
Inter-Op Messages
Experience a consolidated platform for all MyChart text messages and enjoy high-touch, full-service interactions with our CCaaS integration.
Billing
Empower patients to conveniently make payments via voice or chat, while we automatically reconcile payments in your EHR.
Registration
Simplify patient registration with voice, text, or chat, whether they’re new or existing patients.
RTLS
Enhance patient and provider tracking with real-time location monitoring within EHR, powered by our partnership with Cisco DNA Spaces.
Referrals/Orders
Automate and accelerate the conversion of referrals to registrations, safeguarding against referral leakage.
Symptom Analyser
Seamlessly route patient calls to the right department based on symptoms, thanks to our intuitive GenAI IVA experience.
Nurse Triage
Automate Nurse Triage requests from CCaaS to specialists, streamlining communication with SpinSci.
Prescriptions
Simply prescription refills with our fully automated solution that integrates seamlessly with most pharmacy management systems.

Contact Center Workflows

Operator Console

With SpinSci’s Operator Console, your staff can effortlessly search for patients, dispatch secure messages, and send alerts for urgent situations based on real-time ADT feeds and scheduling information.

 

Transfer Center

SpinSci streamlines the admissions process for CCaaS and UCaaS uses by authoring workflows for admitting nurses, hospital staff, providers, and specialists directly from the EHR.

PCI Compliance

Say goodbye to manual PCI data scrubbing! SpinSci automates the entire process, ensuring seamless compliance and security for credit card transactions within your health system.

Member Workflows

From member eligibility checks to claims processing, SpinSci automates member-facing workflows and provides pre-authorization for providers based on CPT codes, simplifying operations for both sides of healthcare transactions.

How to enable Total Care Experience

Most comprehensive network of Eco-system partner integrations​

Partners Wheel_New SpinSci Technologies

Packed into simple one-stop solution stack SaaS offerings​

Product Wheel with Hotspot Text boxes
Contact center and Unified communication platform integrated solution that automating workflows embedded in EHR, CRM and other enterprise solutions.
Proactively engagement solution to interact with patients based on real-time clinical events in EHR to allow patients to take actions and have cognitive conversations.
Front facing patient solution allowing patients to perform their own self-service transaction via voice, text and Chat.
Contact center and Unified communication platform integrated solution that auto-redacts or eliminate any PCI sensitive information from health system network.

Our Success

Patient Engagement Software Trusted by Healthcare's Most Recognized Health Systems

Mercy delivers a personalized touch with Patient Assist

We understand the critical role of care teams in healthcare delivery. By harnessing the power of patient engagement software, these teams can seamlessly coordinate and collaborate, ensuring streamlined communication and holistic patient management. That’s why our innovative patient engagement software is designed to seamlessly integrate with existing healthcare technologies with patient and care teams in mind. Automate administrative processes, improve cost savings and resource allocation, and enable data driven decisions. Experience the future of healthcare with our advanced patient engagement software designed to elevate care team performance.

Deliver Connected Care Experiences

Patients

Delivering Proactive Patient Management

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Contact Centers

Providing a ‘Know Me’ Experience

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Care Teams

Delivering Efficient Workflows

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What Our Clients Are Saying

Sometimes we’re not very adaptive to new technologies, but our Nursing staff loved SpinSci and saw the value the minute we went live with it.

SpinSci has allowed us 6 more hours per day to really get the patient experience right. Losing that call could really be their life.

Patients, customers were unhappy. We were able to take technology, integrate it, and now we’re able to provide a completely different experience. Now when a patient calls in we know who’s calling and why they’re calling.

Patients were unhappy. Now we’re able to provide a completely different experience. Now when a patient calls, we know who’s calling and why they’re calling.

We’re able to decrease patient look-up time- it’s provided real results to our hospital, it’s provided real results to our customers, SpinSci is now a trusted advisor.

When a patient calls the technology recognizes the phone number of the patient which then automatically opens the correct EHR, after the implementation we saved about 43 seconds per call.

This technology has allowed us 6 more hours in our day to really get the (patient) experience right. Losing that call could really be their life.

SpinSci was flexible with the implementation allowing us to quickly stand up a pilot. They were very creative and provided a great effort for a customized solution. They really stepped up for us.

Our contact center agents used to work in 11 screens, we now have that down to 1 operator console thanks to SpinSci. It also provided a higher level of personal experience.

What’s Happening in SpinSci

Contact Us

Ready to explore how SpinSci solutions can help your care teams deliver better access for better outcomes?

SpinSci Logo SpinSci Technologies SpinSci Technologies

14850 Quorum Dr.
Suite 150
Dallas, TX 75254
972-891-8656
sales@spinsci.com

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