Leadership

Alice Liou

Finance and People Expert: Budgeting, Forecasting, Talent Acquisition and Workforce Planning

Alice is currently the Vice President of Finance & HR Ops. She is a specialist on financial analysis, strategic planning, budget preparation, team leadership and collaboration, cost control program management, advanced in Excel, PowerPoint and Great Plains, intermediate skills with Planview, Salesforce, Thomson One, and Bloomberg.

John Hanson

Sales – Strategic, Leadership-Oriented, Revenue-Driven

As the Vice President of Sales (North America), John leads a team of direct and channel sales professionals who deliver innovative and advanced contact center solutions to clients across various industries. He is passionate about helping businesses improve their customer experience, operational efficiency, and revenue growth.

He has more than 10 years of experience as a VP Sales, where he is responsible for the sales strategy, execution, and performance in North America. He has a strong background in enterprise software, sales processes, go-to-market strategy, strategic partnerships, and professional services. He also attended DeVry Institute of Technology, where he studied electronics engineering.

Doug

Doug Lang

COO | CCO | SaaS | CX | Customer Success

Doug Lang is SpinSci’s Senior Vice President of Services, a high-level executive who is responsible for leading and managing the service operations of SpinSci.

With over 15 years of executive experience, he is a seasoned operational leader with a passion for customer success, process improvement, and new business development. He has a proven track record of delivering results in fast-paced and complex environments, across multiple industries and geographies. He is currently the CCO/COO for Secured2 which specializes in quantum safe data transmission and storage.

Previously, he led a global team of 250 professionals, responsible for all aspects of customer engagement, from delivery and support, from onboarding to retention. He integrated an international acquisition, reduced time-to-go live and customer escalations, and tripled implementation revenue while doubling margin. He leveraged his skills in new business development, product adoption, and team management to drive customer satisfaction and loyalty.

Rajit Kumar

The Visionary – Transformational, Entrepreneurial, and Motivational

Since co-founding SpinSci in 2006, Rajit Kumar, the Founder / Chief Innovation Officer, has transformed SpinSci from a service-based delivery organization into a true healthcare innovator with deep investments in patient engagement solutions. Under his leadership, SpinSci has established a broad national footprint by developing strategic partnerships with some of the world’s largest technology and healthcare organizations.

Rajit is passionate about cultivating a culture in the organization where team members are empowered. Rajit has a Bachelors and Masters in Chemical Engineering. Rajit is a passionate golfer and enjoys spending time with his family.

Ashvin Asava

The Revenue Driver – Sales Leadership, Sales Ops, and New Ventures

Ashvin is currently the Chief Revenue Officer which he moved into after his position as Vice President of Sales and his internship, showing his rapid trajectory at SpinSci. Ashvin has deep technical knowledge and a strong understanding of healthcare provider challenges, allowing him to build strong relationships with his customers.

Ashvin is a sports enthusiast having played competitive golf and basketball at an early age. As a Junior golfer, Ashvin was fortunate enough to play with many golfers currently winning titles on the PGA Tour.

Rohit Potaraju

The Product Leader – Roadmaps, Disruption, and Excellence

Rohit Potaraju is SpinSci’s Vice President of Product Management, responsible for leading and developing the organization’s expansive portfolio of solutions. Rohit focuses on building impactful experiences in the Patient Engagement domain and enabling customers to enhance their workflows to become more robust and efficient. Since 2016, Rohit has held various integral roles within SpinSci, leading the company through multiple phases of growth.

Prior to joining the SpinSci family, Rohit completed his double major in Economics and Chemistry at The University of Texas at Austin with a minor in Computer Science. He was also the Lead Data Research Assistant at the McCombs School of Business. In his leisure time, Rohit enjoys spending time with his wife and dog, and playing basketball and tennis. He is also a die-hard fan of the Dallas Mavericks (MFFL) whom he has followed since his childhood days.

Forrest Salsberry

Sales – Goal Attainment, Communication, and Relationships

Forrest is a Director of Sales for the West and brings both B2B and healthcare experience to SpinSci. Forrest has fostered deep relationships with his customers and partners and strives to deliver excellent results.

Forrest is a new father with a brand new baby girl.

Tony Hwang

Sales – Innovation, Commitment, and Service

As the Director of Enterprise Sales, Tony is responsible for enterprise solution sales for the East. In his role, Tony is responsible for the discovery, demonstrations, technical reviews, and implementation design, as well as developing and maintaining healthy relationships with customers and partners.

Tony was born and raised in Busan, South Korea, and moved to Houston at the age of 16. He has a cat son named Twix who he loves more than anything with whom he regularly walks as if Twix were a dog. Tony models a side gig and you might be able to see him in some TV commercials!

Andy Asava

The Strategist – Growth, Strategy, and Inspiration

As a Chief Executive Officer, Andy works closely with the Founder to improve cross-functional business alignment and to achieve SpinSci’s long-term vision. His core focus is “value creation”.

As quoted by Heraclitus, “the only constant in life is change”. For Andy, his constant change is his diet. He’s tried nearly every diet under the Sun – including Atkins, Keto, Paleo, Mediterranean, and Vegetarian. His new fad is Intermittent plus Pescatarian.

Cody Clark

Sales – Patient Journey, Relationships, and Execution

As the Vice President of Sales, Cody thoroughly enjoys all aspects of meeting with customers, identifying areas where SpinSci can help, and providing a better healthcare experience for all involved. With a deep understanding of patient access and communication platforms, he looks for areas to improve the patient experience and operational efficiency for our customers.

Cody loves to spend time with his wife, family, and 3 dogs. His family keeps him busy with 13 nephews and nieces. Additionally in his free time, Cody is an Avid off-road motorcycle racer in the state of Texas.

AVAYA

Ecosystem Partners

Avaya is shaping what’s next for the future of work, with the customer experience and collaboration innovation, and partnerships that deliver game-changing business benefits. Avaya’s cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes.

Calabrio

Ecosystem Partners

Avaya is shaping what’s next for the future of work, with the customer experience and collaboration innovation, and partnerships that deliver game-changing business benefits. Avaya’s cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes.

Vonage

Vonage is a communication platform as a service (CPaaS) provider for consumers and businesses that make it possible for customers to connect and communicate on any device through cloud-hosted voice, video, chat, and short message service (SMS). Vonage has been introduced. Vonage also provides the Vonage Contact Center (VCC), a new category of cloud contact center software where customer interactions are blended with customer data to deliver an unparalleled, emotive, and conversational customer experience.

Andy Asava

The Strategist – Growth, Strategy, and Inspiration

As a Chief Strategy Officer, Andy works closely with the CEO to improve cross-functional business alignment and to achieve SpinSci’s long-term vision. His core focus is “value creation”.

As the saying goes, the only thing that is constant is change. For Andy, his constant change is his diet. He’s tried nearly every diet under the Sun – including Atkins, Keto, Paleo, Mediterranean, and Vegetarian. His new fad is Intermittent plus Pescatarian.

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Leadership

Andy Asava

Rajit Kumar

Alice Liou

Doug Lang

Ashvin Asava

Rohit Potaraju

Cody Clark

Forrest Salsberry

John Hanson

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About Us

Meet The Team

Leadership

Careers at SpinSci

Patients

Contact Centers

Care Teams

Ecosystem Partners

Channel Partners

Patient Assist

Patient Engage

Patient Notify

Patient Comply

Blog

Press Releases

Case Studies

Events