We’re always looking for talented individuals to join our team and we are committed to help you reach your potential. At SpinSci we love that we’re able to make a positive impact on the ability to efficiently access healthcare. We’re looking for teammates who are:
Love What You Do
- Innovative
- Driven
- Fun
- Flexible
- Creative
- Committed to making our world a healthier place
If you’re interested in helping create better healthcare interactions send your resume to: info@spinsci.com
(US positions do require current work eligibility in the US)
(US positions do require current work eligibility in the US)
Email Our Team
Company Overview
SpinSci Technologies is at the forefront of AI-powered SaaS solutions tailored to revolutionize healthcare experiences for both patients and care teams. We are seeking a dynamic and experienced Director of Engineering to lead our talented software engineering team in driving innovation, efficiency, and excellence in our product development.
USA Openings
Delivery Manager (USA)
We are looking to immediately hire a full-time Delivery Manager to be based out of the Dallas office. This position will oversee the activities of and expand our software project & product delivery while working with a team of software developers, QA engineers, team leads, and SME/architect. The person will be responsible for establishing and deploying comprehensive project management practices and directly interacting with clients to ensure that their needs and expectations are met. They will serve as the primary point of contact for customers, ensuring clear communication and alignment throughout the project lifecycle.
Location: Dallas, USA
Key Responsibilities:
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Accountable and responsible for the end-to-end delivery of application technology solutions in line with client objectives.
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Ensure that the business needs are clearly understood, and the technology implemented meets the needs and expectations of the business.
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Work with leadership to budget and prioritize planned and unplanned development and maintenance project engagements.
- Work with clients and Solution Architects to develop high level understanding of scope and feasibility of technical solutions.
- Oversee product planning, delivery, release management, and deployment to ensure technology standards and business needs are met.
- Manage multiple concurrent projects and a delivery team of 3-10 people.
Qualifications:
- Strong Project Management skills (Agile, waterfall and Iterative projects)
- Excellent communication and Interpersonal skills
- Ability to multitask and prioritize effectively
- Basic knowledge of APIs, Integration patterns and Network principles
- Strong organizational and time management skills
- Knowledge of contact center applications
- Exposure to Telecom/IVR projects & product development would be a plus
Skills:
- Delivery Management
- Project Planning
- Project Lifecycle
- Resource Management
- Statement of Work (SOW)
- Project Management Software
- Change Management
- Budget Management
- Technical Delivery
- Project Tracking
Project Responsibilities:
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Lead all design/development/deployment aspects for SpinSci projects related to services & products.
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Ensure all development and maintenance projects are in accordance with client requirements.
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Must be willing to travel up to 30% of the time to engage with clients and stakeholders, manage project execution, and ensure alignment with client needs. Responsible for developing and overseeing the project roadmap and leading project kickoffs for large projects at customer’s location.
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Head project execution, resource deployment, and overall leadership and coordination efforts to ensure projects are completed on schedule and within budget.
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Provide insight, oversight, strategic context, direction, and leadership to the staff involved in all projects.
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Develop project documentation in collaboration with PM—e.g., project initiation documentation, budget, project plan, and resource plan.
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Ensure resources assigned to projects are meeting deadlines and focused on the right activities.
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Escalate issues, risks, and decisions to client & internal leadership, other stakeholders as necessary and develop mitigating actions.
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Monitor progress and status of deliverables.
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Ensure proper functioning of the Products / Applications and recommend upgrades as necessary.
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Ensure standards, procedures, and methodologies in the delivery life cycle are followed.
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Communicate development and production status and issues to management and stakeholders.
What We Offer:
Paid Time-Off, Life Insurance, 401K, Mobile Phone, Military Leave, Employee Referral Program, Employee Events, Retirement / Pension Plans, Paid Sick Days, Parking, Free Food and Drinks, Professional Development, Flexible Spending Accounts, Medical, Dental, Vision
USA & INDIA Openings
Implementation Engineer (US / India)
As an Implementation Engineer, you will play a key role in deploying SpinSci solutions to customers, enhancing patient/customer engagement and satisfaction. You will participate in all phases of solution implementation, tackling complex business problems and ensuring the solution performs as designed—maximizing user experience and operational efficiency.
We are looking for a team player, analytical thinker, and problem solver who thrives in a collaborative, fast-paced environment and is passionate about customer success.
Key Responsibilities:
- Deploy and configure SpinSci solutions in customer environments, ensuring optimal performance and alignment with business needs.
- Collaborate with customer stakeholders and internal teams to conduct discovery sessions and develop detailed technical specifications.
- Lead and participate in end-to-end solution deployment, validating that the system functions as intended and delivers a seamless user experience.
- Collaborate with the QA team to ensure thorough end-to-end testing, and support customers through the UAT (User Acceptance Testing) phase.
- Partner with Delivery Managers to prepare and deliver technical training to customer teams.
- Provide Level 3 support and problem resolution in coordination with the Day 2 support team.
- Engage cross-functional teams including offshore engineering and customer IT teams to ensure smooth implementation and support transitions.
Skills:
- User Acceptance Testing
- Policy Implementation
- Enterprise Architecture
- System Architecture
- Security Architecture
- Disaster Recovery
- Architectural Analysis
- Design Document
- Architectural Design
- ITIL (IT Infrastructure Library)
- Waterfall Model of Software Development
- Business Architecture
- Network Architecture/Engineering
- Software Configuration Management
- Procedure Implementation
Qualifications:
- Bachelor’s degree in computer science, IT, or a related field—or equivalent experience with relevant certifications.
- Strong experience installing, configuring, and troubleshooting Microsoft Windows and Linux OS in both on-premises and cloud environments.
- Hands-on experience with enterprise infrastructure and network systems, including middleware setup, networking, firewalls, load balancers, and VPNs.
- Experience with middleware and enterprise applications deployment on major OS platforms (Windows/Linux) in both on-premises and cloud settings.
- Familiarity with cloud computing platforms, operating systems, middleware, databases, DevOps tools, and customer interaction technologies (e.g., web, SMS, voice, IVR, chatbots).
- Knowledge of Mirth Integration and HL7 protocols is highly desirable.
- Familiarity with Electronic Health Record (EHR) systems such as Epic and Cerner, and CRM systems like Salesforce, ServiceNow, and Microsoft Dynamics is a plus.
- Solid understanding of system security best practices and compliance standards.
- Excellent problem-solving and analytical skills with a customer-focused mindset.
- Strong communication skills, both written and verbal.
- Demonstrated ability to work well in a collaborative team environment, including customer stakeholders and offshore engineering teams.
Why Join Us?
- Opportunity to work at the forefront of technology in a dynamic and innovative environment.
- Competitive compensation package and benefits.
- Collaborative and inclusive work culture that encourages professional growth and development.
- Chance to make a significant impact in improving healthcare through technological advancements.
