Love What You Do

We’re always looking for talented individuals to join our team and we are committed to help you reach your potential.  At SpinSci we love that we’re able to make a positive impact on the ability to efficiently access healthcare.  We’re looking for teammates who are:
  • Innovative
  • Driven
  • Creative
  • Fun
  • Flexible
  • Driven
  • Committed to making our world a healthier place

If you’re interested in helping create better healthcare interactions send your resume to: info@spinsci.com. (US positions do require current work eligibility in the US)
Apply NowEmail Our Team

Implementation Engineer (USA )

This position will report to the Director of Implementation Services and work closely with Delivery Managers and the Product Development Department. As an Implementation Engineer you will serve as a key resource for implementing our core product offerings: Patient Notify, Patient Engage, and Patient Assist.

Responsibilities:

  • Assist Delivery Manager with assigned technology projects
  • Provide exceptional customer service to requests received via all mediums
  • Configure and deploy technology products based on customer requirements
  • Troubleshoot problems during Systems Integration Testing and User Acceptance Testing
  • Provision middleware servers with BaaS

Minimum Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science or related field
  • Experience with Windows, Linux (Ubuntu and Redhat) OS
  • Knowledge of backend and frontend technologies
  • Proficient with Mac IOS technology, Microsoft Office, Google Suite, and other similar technologies
  • Someone who needs very little direction and will own this role and do what is need to make each project a success
  • Ability to multitask
  • Ability to drop what you are currently working on to jump into a customer call to work with customers and troubleshoot issues

Preferred Qualifications:

  • Experience with NextGen
  • Experience with SQL
  • Experience with Salesforce
  • Healthcare Technology & Communications is a plus

2 Openings
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Delivery Manager (USA)

This position will report to the Director of Implementation Services and work closely with external-facing Customers and Business Partners. As a Technical Project Manager, you will serve as the single point of contact for assigned technology delivery projects based on our core product offerings: Patient Notify, Patient Engage, Patient Assist

Responsibilities:

  • Attend Sales to Delivery Handoff calls to accept new projects
  • Coordinate, schedule, and run internal and external meetings
  • Create & Maintain Project Documents in Confluence, JIRA, and Smartsheets
  • Identify and source project resources (I.e. define what resources you need for the project and work to secure them for your project)
  • Manage customer expectations and business requirements
  • Manage Project Plans and Control of the Project to ensure a successful outcome
  • Identify and mitigate risk associated with the delivery plan and dependencies
  • Track project resource spend to stay within the SOW budget
  • Work with Product Team to gain a deeper understanding of the product core features, use cases and backlog
  • Work with Managed Services Team to ensure the project you are implementing is supportable once it is handed off to the Managed Services Support Team after go-live

Minimum Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science or related field
  • 3 years of Project Management Experience
  • PMP or similar Project Certification
  • Proficient with Mac IOS technology, Microsoft Office, Google Suite, and other similar technologies

Preferred:

  • Healthcare Technology, Data & Telecoms is a plus

3 Openings
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Implementation SME (USA)

This position will report to the Director of Implementation Services and work closely with external-facing Customers and Business Partners. As an Implementation SME, you will serve as the single point of contact for assigned technology delivery projects.

Responsibilities:

  • Attend Sales to Delivery Handoff calls to accept new projects
  • Create & Maintain Project Documents in Confluence, JIRA, and Smartsheet
  • Work with Delivery Managers to create Project Kickoff Presentations
  • Create Discovery Questionnaires based on solution(s) being implemented
  • Write As-Built Documentation
  • Learn about the customer’s environment and business to better steer them to the best solution and outcome for their customers
  • Manage customer expectations and business requirements
  • Work with Product Team to gain a deeper understanding of the product core features, use cases, and backlog

Minimum Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science or related field
  • 3 years of Project Management Experience
  • PMP or similar Project Certification
  • Proficient with Mac IOS technology, Microsoft Office, Google Suite, and other similar technologies

Preferred:

  • Healthcare Technology, Data & Telecoms is a plus

2 Openings

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USA Openings

Technical Project Manager (USA)

This position will report to the Director of Implementation Services and work closely with external facing Customers and Business Partners. As a Technical Project Manager you will serve as the single point of contact for assigned technology delivery projects based on our core product offerings: Patient Notify, Patient Engage, Patient Assist, along with supporting the Advanced Services Team.

Apply Now

Responsibilities:

  • Attend Sales to Delivery Handoff calls to accept new projects
  • Coordinate, schedule and run internal and external meetings
  • Create & Maintain Project Documents
  • Identify and source project resources
  • Manage customer expectations and business requirements
  • Manage Project Plans and Control of the Project to ensure a successful outcome
  • Identify and mitigate risk associated with the delivery plan and dependencies
  • Track project resource spend to stay within the SOW budget

Minimum Qualifications:

  • Bachelor’s degree in Information Technology, Computer Science or related field
  • 3 years of Project Management Experience
  • PMP or similar Project Certification
  • Proficient with Mac IOS technology, Microsoft Office, Google Suite, and other similar technologies

Preferred:

  • Healthcare Technology, Data and Telecommunications is a plus
USA Openings

Cisco UCCE Engineer (USA)

Lead/contribute to the design, integration, deployment, and maintenance of the technical infrastructure and services (all aspects of the technology lifecycle) in the UCCE/Dialer/Call Recording space

Experience Required:

7+ years of UCCE experience, installing and advanced configuration on Cisco UCCE platforms; technical knowledge of Cisco UCCE – ICM, CVP, CUIC, and Finesse

Apply Now
  • Assess, design and document technical requirements supporting business needs; Develops implementation requirements for technical infrastructure and services
  • Configure/troubleshoot/build profiles, etc. in a Cisco CUCM, UCCE solution
  • Work with Cisco TAC and help guide managing the Contact Center Enterprise environment
  • Troubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problems; Escalation point for production support incidents and problems
  • Works on problems of diverse scope and complexity
  • Ensure that requirements for high availability are in place for the Cisco; Plans capacity needs; Manages design changes
  • Reviews or presents technology solutions to working teams, suppliers, and customers.
    * Demonstrated ability to design, deploy, and troubleshoot UCCE issues including: reading logs, pulling logs from server platform; ability to coordinate problem resolution efforts with multiple resources (Vendors, Customers, IT)
  • Experience with networking and how the UCCE and CUCM systems integrate on a corporate network.
  • Experience with vCenter, ESXi, VMs
  • Demonstrates initiative, ability to work independently and with a strong sense of system ownership, ability to multi-task
  • Ability to communicate clearly, both verbally and in writing with sensitivity to the audience and content; Collaboration skills and attention to detail
  • Firm understanding of CUCM call routing, device pools, codec configurations, dial-peers, and partition management
    Additional Skills preferred
USA Openings

Software Developer (USA)

Understand scalability, performance, high availability concepts
Familiarity with Version Control Systems like GITHUB and GITLAB
Any experience in Cisco Contact Center or Collab is a plus

Apply Now

Technical Skills:

  • 5-7 years’ experience with JavaScript / Java / Node.js /Express.js and other similar technologies
  • Experience with backend database like MS SQL Server, PostGres, Cassandra
  • Experience developing REST interfaces

Job Tasks:

  • Experience in developing software applications using core technologies including JavaScript, React, redux, Java, Database.
  • Experience working with latest CI/CD development frameworks: understanding code control mechanisms, automated testing using unit tests cases embedded in the code
  • Experience in interfacing with APIs via REST protocols
  • Understand the end to end SDLC and life cycle architecture
  • Be part of team and/or able to contribute solo
  • Good analytical, conceptual and problem solving skills
  • Ability to communicate effectively both verbally and in writing
India Openings

Technical Architect (India)

We are looking for an experienced and energetic solutions architect to join our team. This is a hands-on role, requiring the ability to self-manage and to communicate effectively with persons at all levels and departments.

You’ll be a part of SpinSci’s Application Architecture team: A group of thought leaders responsible for Technology strategy (Mobile, Web, Data, Core Services, Machine Learning, etc.). Our engineers work on all aspects of developing rich interactive, responsive applications for our customers accessing Spinsci services from Web and CTI services.

At SpinSci our vision is to bring innovation, to you and within our ecosystem.

We are delighted to connect with you. We understand that you have the right expertise and skills that fit our requirements.

Apply NowEmail Our Team: hr-in@spinsci.com
  • 10+ years of software development experience in design, implementation, and/or consulting experience with distributed applications or systems architecture
  • 5+ years of experience in cloud and on-premise infrastructure architecture, database architecture, CI/CD pipelines, SDLC pipelines, deployments, configurations, evangelism of best practices and standards.
  • Demonstrated experience with High-Availability, Fault-Tolerance, Performance Testing and Tuning parameters on multiple engagements.
  • 3+ years of experience working with APIs and Open Source commercial grade highly scalable solutions.
  • Hands-on experience with full-stack application architecture and development experience in larger scale web and/or mobile applications using a combination of Java/JEE, JMS, JavaScript/Typescript, Python, React / Angular JS, NodeJS, Redux, MobX /ExpressJS or similar, Web Services (SOAP/REST), Web Application Security, OAuth/SSO/OIDC standards, Dockers and databases.
  • Hands on experience and Strong expertise in core AWS services (Lambda, APIGW, EC2, ELB, RDS, Route53, S3, etc)
  • Experience in API Management solutions (Apigee, Mashery, etc.) and cloud native development in AWS.
  • Solid understanding of SOA, Microservices and/or Event Driven Architecture. Hands-on experience with developing, architecting and implementing REST APIs and micro services
  • Passionate with