Unleash the full power of health tech investments for next gen health care delivery

Patient Assist is a cloud-based patient engagement solution for contact centers that delivers measurable value for patients, care teams, and health systems. Our patented workflow orchestration platform empowers providers to unlock the full power of their health tech investments for a healthier, more personalized patient journey.

With AI-driven, real-time integrations across leading EHRs, CRMs, IT, and communication technologies, Patient Assist enables Webex Contact Center to support patient clinical needs with a 360° view of patient records for efficient triaging and speed to care. The platform enables collaborative, compassionate care through interoperability, improved access to patient data, and intelligent workflows for efficient knowledge driven interactions.

WORKFLOWS:

  • Patient Appointment Scheduling
  • Patient Bill Payment
  • Patient Pharmacy Refills
  • Patient Nurse Triage
  • Patient Order Management
  • Patient Referral Management
  • Identification/Authentication
  • … and more

    Webex Cisco Logo
    Young happy businessman wearing headset while using laptop in the office.
    SpinSci Workflow Datalake Wheel

    Patients and Care Teams expect and deserve more.
    SpinSci & Webex deliver.

    SpinSci and Cisco are partners in the mission to humanize and elevate healthcare for both patients and care teams through best-in-class, real-time health technology. The Patient Assist solution enables Cisco® Webex Contact Center to deliver real value:

    • Includes high-touch patient engagement tools with real time EHR integration and patient assistance 
    • Creates positive patient experiences and satisfaction 
    • Improves clinician and contact center efficiency 
    • Improves care team experience and efficiency 
    • Optimizes EHR investments for better workflows and ROI

    Experience the power of Patient Assist firsthand with a customized demo. Connect with a SpinSci expert today.

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