SpinSci’s Contact Center Dashboard Incorporates Schmitt-Thompson Protocols

DALLAS, January 2, 2022 /PRNewswire/ — Today SpinSci Technologies, an innovator in the field of patient engagement solutions, announced that they have entered a strategic partnership with ClearTriage to incorporate Schmitt-Thompson clinical content into the SpinSci Patient Assist contact center dashboard. The partnership will provide world-class decision support to assist nurses in providing high quality healthcare advice.

Schmitt-Thompson protocols are the gold standard for telephone nurse triage care and have help drive patient safety, care quality and clinical efficiency. SpinSci Chief Executive Officer Rajit Kumar said, “The incorporation of the Schmitt-Thompson protocols drives additional value to our Patient Assist solution by providing triage nurses with the necessary content to more effectively and efficiently support a mission of safety and quality of care with their patients. All this is now available in the Patient Assist solution along with its tight EHR integration.”

Dave Schmitt, President and co-founder of ClearTriage said, “This collaboration with SpinSci places our powerful and intuitive nurse telephone triage solution directly within the screens the nurses are already working in, making it easier and faster for them to provide optimal patient care.”

The Schmitt-Thompson protocols are evidence-based, peer-reviewed protocols that help triage more than 20 million calls each year. The solution provides:

• An on-screen triage checklist for safety
• Evidence-based care advice for consistency
• Faster documentation for productivity
• Supports the nursing process

About Clear Triage

ClearTriage is a web-based decision support tool for telephone triage nurses and the leading provider of the Schmitt-Thompson telephone triage protocols 

About SpinSci Technologies

SpinSci Technologies was founded in 2005 and focuses on intuitive collaboration and contact center solutions and services primarily across the healthcare vertical, driving patient engagement and efficiencies. SpinSci solutions are now available on industry leading marketplaces such as the Epic App Market, the AWS Marketplace, the Five9 Marketplace and the Salesforce AppExchange. SpinSci is headquartered in Dallas, Texas.

Contacts

Nick Kagal (Vice President of Marketing & Business Development)
nick.k@spinsci.com
+1 972-891-8656

Epic and App Market are trademarks of Epic Systems Corporation.

All product and company names herein may be trademarks of their registered owners.  

Source: SpinSci Technologies, LLC
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SpinSci Technologies, LLC
Mar 26, 2021, 12:53 ET