SpinSci on Epic App Orchard

DALLAS, July 1, 2021 /PRNewswire/ — Today SpinSci Technologies, an innovator in the field of patient engagement solutions, announced they have launched an update to their Patient Access Care suite of solutions on the Epic App Orchard. Available on the App Orchard since 2014, and with 14 current Epic clients with over 22M total API invocations over the past 12 months, SpinSci’s solutions provide hospitals and health systems deep integrations for patient engagement solutions and contact center optimization.

SpinSci’s Patient Access Care (PAC) solution brings together state-of-the-art communication channels for patients and providers to improve patient access workflows.

 PAC consumes and correlates data from Epic, the contact center and collaboration environment and empowers contact center agents by providing:

• A holistic 360 degree view of the patient
• The ability to establish call intent and perform the associated triage
• The ability to take quick action by launching activities in Epic

SpinSci’s Patient Access Care includes:

• Patient Notify: Real-time notifications of clinical events via voice or text
• Patient Engage: Self-serve workflows for appointments, billing, and pharmacy
• Patient Assist: High-touch, context-aware assistance via contact center for quick patient

authentication, triage, and clinical actions

SpinSci’s deployment model supports both on-premise and cloud-hosting. SpinSci’s solutions integrate with Amazon Connect, Cisco and Five9.

“SpinSci’s Patient Access Care suite helps patients manage their own workflows such as appointment management and bill payment. From a Contact Center perspective it can provide agents and clinicians with a 360° view of the patient’s records. We’re extremely proud to have been a member of the Epic App Orchard since 2014.”

About SpinSci Technologies

SpinSci was founded in 2005 and focuses on intuitive collaboration and contact center solutions and services primarily across the healthcare vertical, driving patient engagement and satisfaction. SpinSci solutions are now available on industry leading marketplaces such as the Epic App Orchard, Cisco Solutions Plus and the Salesforce AppExchange. SpinSci is headquartered in Dallas, Texas.

All product and company names herein may be trademarks of their registered owners.

Contacts
Nick Kagal (Vice President of Marketing & Business Development)
Nick.k@spinsci.com
+1 972-891-8656
Epic is a trademark of Epic Systems Corporation.

All product and company names herein may be trademarks of their registered owners.

SOURCE SpinSci Technologies, LLC
NEWS PROVIDED BY
SpinSci Technologies, LLC 
JUL 1, 2021, 12:53 ET