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COVID-19 Vaccines are here, but distribution has been challenging
SpinSci Releases COVID-19 Vaccine Distribution Response (VDR)
Press Release
Dallas, Texas, January 15, 2021:
Today SpinSci Technologies LLC announced the launch of Vaccine Distribution Response (VDR), a solution designed to allow patients to register for and schedule COVID-19 vaccination appointments via self-service. With this high paced innovative solution, SpinSci allows health systems to improve the customer/patient experience around the vaccine distribution process while streamlining operations.
The solution provides:
A simple FAQ about COVID-19 vaccinations via cloud hosted Integrated Voice Response (IVR) and chatbots
The ability to allow patients to register and schedule first and second vaccinations with real time integration with EHR systems such as Epic
A proactive engagement solution for vaccination reminders
The opportunity to engage with high touch live advocates via contact center integration
“Our health system partners are being overwhelmed by a deluge of incoming phone calls and messages regarding the logistics and guidelines associated with the Covid vaccine”, said Rajit Kumar, CEO of SpinSci. “We realized we had an obligation to develop a robust and dynamic solution that could not only provide information to a health system’s community, but also assist in determining eligibility for the vaccine and actually scheduling vaccination appointments based on our tight integration with the Electronic Health Record (EHR). All this, to ensure patient satisfaction is of utmost importance and bring operational efficiency to health systems to control the large influx of inbound requests”.
About SpinSci Technologies
SpinSci was founded in 2005 and focuses on intuitive collaboration and contact center solutions and services primarily across the healthcare vertical, driving patient engagement and satisfaction. SpinSci solutions are now available on industry leading marketplaces such as the Epic App Orchard, Cisco Solutions Plus and the Salesforce AppExchange. SpinSci is headquartered in Dallas, Texas.
All product and company names herien may be trademarks of their registered owners.
SOURCE: SpinSci Technologies, LLC.
NEWS PROVIDED BY: SpinSci Technologies, LLC.
To learn more about Vaccine Distribution Response download the pdf below.
